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active 9 months, 1 week ago

Benjamin

Standing in line to sign kids up for swimming lessons. I’m 30 minutes early, line is already long. Outside. 1 week, 2 days ago

Benjamin's Activity RSS Feed

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    Benjamin wrote a new blog post: Raising Financing: Convertible Debt vs. Equity   5 days, 4 hours ago



    Seth Levine from Foundry Group touched off a debate on which is the best way to raise startup financing: convertible debt or equity. Paul Graham (intentionally or not) actually started things with a tweet, “Convertible notes have won. Every investment so far in this YC batch [...]

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    Benjamin posted a new status update via twitter:   1 week, 2 days ago

    Standing in line to sign kids up for swimming lessons. I’m 30 minutes early, line is already long. Outside.

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    Benjamin posted a new status update via twitter:   1 week, 3 days ago

    RT @robert_saric: RT @andrewchen: Changes in Angel Investing, a Founder’s Perspective http://bit.ly/d9tJir <- Good share

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    Benjamin posted a new status update via twitter:   1 week, 3 days ago

    @dkmontreal Thanks. It was fun writing. And I hope it captures the spirit of what we’re trying to do with NextMontreal

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    Benjamin posted a new status update via twitter:   1 week, 3 days ago

    @AdamsInsights Are you looking for a marketing job or a job at a marketing startup?

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    Benjamin posted a new status update via twitter:   1 week, 3 days ago

    @asmartbear turns out Twitter has a List Widget that should do the trick. Thanks for the RT though.

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    Benjamin posted a new status update via twitter:   1 week, 3 days ago

    @wpengine Thanks… Looks like the Twitter list widget does the trick…we’ll see.

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    Benjamin posted a new status update via twitter:   1 week, 3 days ago

    @alexukie Looks like I can do it through a Twitter list widget

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    Benjamin posted a new status update via twitter:   1 week, 3 days ago

    @alexdao Looking to take a few accounts and put them all into one widget to display in a blog sidebar

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    Benjamin posted a new status update via twitter:   1 week, 3 days ago

    Any suggestions for a WP plugin / app that lets me aggregate tweets in a blog sidebar from multiple twitter accounts?

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    Benjamin posted a new status update via twitter:   1 week, 3 days ago

    @hughmcguire I felt the same way reading the press release :)

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    Benjamin posted a new status update via twitter:   1 week, 4 days ago

    RT @nextmontreal: AskMen is a Montreal startup success story: http://nextmontreal.com/askmen-interview-ryan-johnson/

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    Benjamin posted a new status update via twitter:   1 week, 4 days ago

    Is "hours worked" a meaningful measurement of startup employees? You tell me:
    http://bit.ly/dyzkDB

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    Benjamin posted a new status update via twitter:   1 week, 4 days ago

    When assessing an employee’s success does Hours Worked really mean anything? http://bit.ly/cP7GpR

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    Benjamin wrote a new blog post: How Many Hours Should a Startup Employee Work?   1 week, 4 days ago



    Melted Clock

    Every so often I get drawn into the debate about startup employees and how much they should work. Should you hire workaholics? Is it expected that startup employees work 100+ hours per week? Should they [...]

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    Benjamin posted a new status update via twitter:   1 week, 4 days ago

    One of the hardest things to write – your own bio / profile in the 3rd person. Oy.

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    Benjamin posted a new status update via twitter:   1 week, 4 days ago

    Montreal parents! Share what you did on your summer vacation and win ice cream! http://bit.ly/cP4vsd

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    Benjamin posted a new status update via twitter:   1 week, 4 days ago

    Cool study by NBC and Kaiser Permanente on the insertion of health issues in Law and Order SVU storylines: http://bit.ly/dzviry

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    Benjamin posted a new status update via twitter:   1 week, 4 days ago

    Tough soccer match tonight. Older son lost 2-0, younger son got stung by wasp. Positive: he’s not allergic to wasp stings.

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    Benjamin posted a new status update via twitter:   1 week, 4 days ago

    RT @nivi: How we’re recruiting a product designer for AngelList http://vh.co/cEEw5e

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    Benjamin wrote a new blog post: Startup Funding Doesn’t Always Create the Right Type of Acceleration   1 week, 5 days ago



    In a recent conversation with a friend (and fellow entrepreneur) we were discussing a couple of his bootstrapped initiatives. He’s struggling with the pace at which things are going, partially because he has to “pay the bills” through consulting. That time away from his startup and startup projects [...]

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    Benjamin wrote a new blog post: 9 Ways to Successfully Edit Job Postings   2 weeks ago



    Job postings suck. We all know it. It’s been said many, many times. And it doesn’t seem like complaining about it is helping. I’m experimenting on NextMontreal with a job board hack, but I’ve also been thinking about practical advice I can provide on how to [...]

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    Benjamin wrote a new blog post: Hacking the Job Board   2 weeks, 5 days ago



    I’m not a huge fan of job boards. Their efficacy as a source of talent has deteriorated over the years and most of them have been unable to innovate quickly enough to maintain their value. Niche job boards have emerged as stronger players because they focus on particular [...]

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    Benjamin wrote a new blog post: Introducing NextMontreal – A Tech News Hub for Montreal   2 weeks, 6 days ago



    On April 6, 2010 I wrote a blog post about resurrecting a Montreal tech news site. And today, it’s launched.

    Please visit NextMontreal >>

    Along with the NextMontreal team (and in particular, Patrick Tanguay!) we’ve been working a ton to get the [...]

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    Benjamin wrote a new blog post: Scratching Your Own Itch May be Detrimental to Your Startup’s Health   3 weeks, 4 days ago



    itchy feet

    A lot of startups come into existence when the founders work to solve their own problems. They “scratch their own itch” and (hopefully!) find that lots of other people are itchy too. But there are significant risks as well.

    These [...]

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    Benjamin wrote a new blog post: What’s Most Important to YOU as a Candidate?   3 weeks, 5 days ago



    When looking for work (whether actively or just nosing around), what’s most important to you when looking into the company?

    I’m interested in your priorities about the specific job as well, but just as interested in your priorities around the company.

    What would you like to ask an interviewer given [...]

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    Benjamin wrote a new blog post: Product-Market Fit or Market-Product Fit?   3 weeks, 5 days ago



    When starting out a project we know how important it is to get out of the building, talk to prospects and figure out whether our idea holds any merit. That’s the basis of Customer Development. And the goal is to get to Product-Market Fit, where the product [...]

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    Benjamin posted a new status update via twitter:   1 month ago

    @SeanMoffitt Recommendation was good, but I find it hard following myself around in circles.

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    Benjamin posted a new status update via twitter:   1 month ago

    I think Twitter just recommended that I follow myself…

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    Benjamin posted a new status update via twitter:   1 month ago

    @miss_mu Thanks. It’s been an interesting process so far, and I expect it will only get more interesting once we launch :)

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    Benjamin posted a new status update via twitter:   1 month ago

    @AdeleMcAlear I haven’t done them in ages, got too busy, and there are a lot of events. I may resurrect, but focus is NextMontreal.com now.

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    Benjamin posted a new status update via twitter:   1 month ago

    If you’re interested in tech + Montreal please follow @nextmontreal – the NextMontreal.com site is going live soon.

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    Benjamin posted a new status update via twitter:   1 month ago

    RT @pluc: RT @heri: We just launched MontrealOuvert! http://montrealouvert.net/ @mtlouvert #opendata #montreal (via @mlenc)

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    Benjamin posted a new status update via twitter:   1 month ago

    @petercrosby Thanks, but just bookd the Novotel…was fast to do :)

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    Benjamin posted a new status update via twitter:   1 month ago

    @startupcfo You’re in Ottawa tomorrow? *laugh* I just booked the Novotel.

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    Benjamin posted a new status update via twitter:   1 month ago

    Great job opportunity for Front-End Dev/UX person at @stresslimit – great company, super quality work – http://bit.ly/9PGzan

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    Benjamin posted a new status update via twitter:   1 month ago

    Need child-friendly hotel recommendation for Ottawa – going there tomorrow (yes, I know it’s last minute)

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    Benjamin posted a new status update via twitter:   1 month ago

    With my older son having a late lunch. (@ Toi, Moi & Café) http://4sq.com/4CzBvU

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    Benjamin posted a new status update via twitter:   1 month ago

    RT @jonathanfields: The Future of Startup Funding – by Paul Graham – http://ow.ly/2lU8y

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    Benjamin posted a new status update via twitter:   1 month ago

    On the surface at least, these TechStar grads look very sophisticated for a quick program: http://tcrn.ch/bLhRCU

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    Benjamin posted a new status update via twitter:   1 month ago

    Having lunch with my wife and brainstorming new startup ideas (@ Laïka w/ 2 others) http://4sq.com/7cUt4m

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    Benjamin posted a new status update via twitter:   1 month ago

    The Art of Marketing Conference is coming to Montreal – tons of great speakers: Seth Godin, etc. – http://bit.ly/9zkJmv

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    Benjamin wrote a new blog post: The Art of Marketing in Montreal   1 month ago



    The Art of Marketing is a conference being held in Montreal on September 30th. They’ve got a star-studded lineup, including:

    Seth Godin on Leadership & Creativity
    Jeffrey Gitomer on Customer Loyalty & Sales
    Avinash Kaushik on Brand Measurement & Analytics
    Mitch Joel on Digital Marketing & Social [...]

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    Benjamin posted a new status update via twitter:   1 month ago

    RT @markwschaefer: Trailer from upcoming Thor movie — http://youtu.be/iiacdcRUYls – better not screw up Thor!

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    Benjamin posted a new status update via twitter:   1 month ago

    @cardmunch Let me know when it’s launched in Canada, ok? :)

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    Benjamin posted a new status update via twitter:   1 month ago

    @fbrunel Slide was insanely hot but got overtaken by Zynga.

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    Benjamin posted a new status update via twitter:   1 month ago

    @fbrunel It was pegged to be worth a lot more than that a year or so ago…

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    Benjamin posted a new status update via twitter:   1 month ago

    New Montreal event – Tap in Tuesday for startup mentoring with @sebprovencherhttp://bit.ly/bGkPs0 – August 10th (next week)

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    Benjamin wrote a new blog post: Rounded Corners, Wasted Time and Technical Burden   1 month ago



    Rounded window

    I’ll admit it. I love rounded corners. They’ve gone out of style somewhat, but I still love ‘em. When we were building Standout Jobs, we made the decision to have rounded corners on all the widgets that appeared [...]

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    Benjamin posted a new status update via twitter:   1 month ago

    I’m glad to see startups taking a crack at the recruitment space, but not sure they know what they’re getting into – http://tcrn.ch/d66zlW

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    Benjamin posted a new status update via twitter:   1 month ago

    @Briac That’s very slick how the share options move to inside the main column. Mine aren’t post-specific though, but interesting still.

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    Benjamin posted a new status update via twitter:   1 month ago

    @Briac What size screen are you using there? Maybe I’ll move it to the right…

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    Benjamin posted a new status update via twitter:   1 month ago

    @Kotsego Ya position was relative to left side of the browser window. Fixed it to the left side now

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    Benjamin posted a new status update via twitter:   1 month ago

    @alexdao @inevernu Heh. I need to fix the left-hand subscribe options properly. I realize it’s just aligning to the left margin of browser

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    Benjamin posted a new status update via twitter:   1 month ago

    @alexdao subscribe options should float to the left of the content. Haven’t done cross browser testing.

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    Benjamin posted a new status update via twitter:   1 month ago

    More new design tweaks at Instigator Blog – would love your feedback! — http://bit.ly/8Xa4MO

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    Benjamin posted a new status update via twitter:   1 month ago

    Anchor links to comment box with disqus aren’t working. Anyone having similar trouble? http://instigatorblog.com

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    Benjamin posted a new status update via twitter:   1 month ago

    @chebuctonian Hahahaha … happens all the time. It’s one of the reasons HR often doesn’t say anything when it’s rejecting candidates.

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    Benjamin posted a new status update via twitter:   1 month ago

    RT @missrogue: Team @shwowp is looking for a designer/front-end developer (in Montreal): http://bit.ly/bddkSh

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    Benjamin posted a new status update via twitter:   1 month ago

    Interesting – StepStone buys Mr Ted but Jerome Ternynch (Mr Ted’s CEO) keeps Smart Recruiters, their free ATS. http://bit.ly/9kkhs7

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    Benjamin posted a new status update via twitter:   1 month ago

    @TechRightTO Thanks. I haven’t tested on most mobile platforms yet, but I expect it will look good.

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    Benjamin posted a new status update via twitter:   1 month ago

    RT @davefleet: Interesting – experiment from @danzarella makes you question ’social proofing’ on the web somewhat – http://j.mp/cD8mPG

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    Benjamin posted a new status update via twitter:   1 month ago

    @JoshNursing Ya that’s quite something. I’d like to think they know what they’re doing, but *shrugs*. NextMontreal will be magazine-like.

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    Benjamin posted a new status update via twitter:   1 month ago

    @JoshNursing Thanks Josh. I liked the old design too. Have been tempted to switch back. Sometimes – change is good.

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    Benjamin posted a new status update via twitter:   1 month ago

    Introducing the new design for Instigator Blog – would love any and all feedback: http://bit.ly/8Xa4MO

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    Benjamin wrote a new blog post: New Design for Instigator Blog – Lightweight and Simplified   1 month ago



    Every so often I feel compelled to redesign this blog. The first redesign was in 2007, followed by another in 2008. It’s been a couple years since the last redesign, and this one is a big departure from the last. It’s still a work-in-progress, but I’d [...]

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    Benjamin posted a new status update via twitter:   1 month ago

    @mitchjoel That’s another startup I’m working on *grin* … you don’t think there’s a way to bubble up old but valuable posts?

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    Benjamin posted a new status update via twitter:   1 month ago

    @mitchjoel There are always orphans, but still – so much good content disappears so quickly…

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    Benjamin posted a new status update via twitter:   1 month ago

    @ac Bit harried, but ya, that’s not bad. There’s probably a WP plugin that does that. Categorizes posts, ranked by popularity, maybe.

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    Benjamin wrote a new blog post: The Great Un-Cracked Opportunity: Small and Medium-Sized Businesses   1 month, 1 week ago



    Sebastien Provencher (from Praized Media) tweeted recently:

    The great un-cracked opportunity: small and medium-sized businesses. #geoloco

    He was at an event; not sure if someone said that or if there was a group discussing it. But it’s something I’ve been thinking about for awhile.

    And there’s certainly a lot [...]

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    Benjamin wrote a new blog post: Announcing: NextMontreal.com – a News Site for Montreal Tech   1 month, 2 weeks ago



    It’s been a few months since I instigated the return of a Montreal technology news site. And today I’m pleased to announce that things are actively moving forward on the project.

    NextMontreal.com will be a news and opinion site for Montreal technology.

    The site won’t be launched for awhile, [...]

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    Benjamin wrote a new blog post: What Role Does Ego Play in Entrepreneurs?   1 month, 2 weeks ago



    Entrepreneurs need a very healthy ego to succeed. Many might be self-effacing and humble, but there still has to be a deep-seeded, positive sense of self and ego. Some might call it drive. That’s part of it. Courage and belief in one’s own abilities is also important. Natural [...]

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    Benjamin wrote a new blog post: It Doesn’t Matter How Much Money You’re Raising, It’s Still Hard   1 month, 2 weeks ago



    Things certainly feel frothier these days. More and more companies are raising money, and valuations seem to be skyrocketing. But even in stronger economic times (we hope!) and bubblier eagerness to put venture and angel capital to work it’s still extremely hard to raise financing. And [...]

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    Benjamin wrote a new blog post: In Customer Interviews Don’t Rush to Pitch the Solution   1 month, 3 weeks ago

    <a
    href=”http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.instigatorblog.com%2Fdont-pitch-the-solution%2F2010%2F07%2F14%2F”><br
    /> <img
    src=”http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.instigatorblog.com%2Fdont-pitch-the-solution%2F2010%2F07%2F14%2F&source=byosko&style=normal” height=”61″ width=”50″ /><br
    />

    All the theory in the world won’t make a lick of difference if you don’t get into the field and do something. That’s why advice isn’t worth as much as it should be, and isn’t nearly as effective as it should be. Entrepreneurs consistently make the same mistakes over [...]

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    Benjamin wrote a new blog post: Being Wrong is So Hard But So Good   1 month, 3 weeks ago

    <a
    href=”http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.instigatorblog.com%2Fbeing-wrong%2F2010%2F07%2F13%2F”><br
    /> <img
    src=”http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.instigatorblog.com%2Fbeing-wrong%2F2010%2F07%2F13%2F&source=byosko&style=normal” height=”61″ width=”50″ /><br
    />

    No one likes being wrong. It’s frustrating, demoralizing and irritating. Some people flat out refuse to be wrong … ever. You know the type, right?

    Being wrong is so hard. But it can be so good too.

    If you can accept being wrong (at least from time to time!), then you’re [...]

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    Benjamin wrote a new blog post: Efficiency isn’t a Sellable Value Proposition   2 months ago

    <a
    href=”http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.instigatorblog.com%2Fefficiency-isnt-a-value-proposition%2F2010%2F07%2F05%2F”><br
    /> <img
    src=”http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.instigatorblog.com%2Fefficiency-isnt-a-value-proposition%2F2010%2F07%2F05%2F&source=byosko&style=normal” height=”61″ width=”50″ /><br
    />

    When ranking value propositions to pitch customers, efficiency should be at the bottom of the list. It doesn’t mean enough or have enough real value to inspire purchasing decisions.

    For starters, efficiency means different things to different people. Who will be more efficient? Is it the person using the software, [...]

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    Benjamin wrote a new blog post: Riding a Mega-Trend Isn’t the Same as Solving a Real Problem   2 months ago

    <a
    href=”http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.instigatorblog.com%2Fmega-trend-problem-solving%2F2010%2F07%2F02%2F”><br
    /> <img
    src=”http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.instigatorblog.com%2Fmega-trend-problem-solving%2F2010%2F07%2F02%2F&source=byosko&style=normal” height=”61″ width=”50″ /><br
    />

    Mega-trends are good. <a
    href=”http://www.instigatorblog.com/pitching-mega-trends/2010/01/28/”>Investors like mega-trends. There are lots of opportunities that exist as a result of mega-trends. For example: The population of old people is going to massively overshadow the population of younger people that can replace them in the workforce. That sure looks like a huge opportunity [...]

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    Benjamin wrote a new blog post: Write   2 months, 1 week ago

    <a
    href=”http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.instigatorblog.com%2Fwrite%2F2010%2F06%2F30%2F”><br
    /> <img
    src=”http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.instigatorblog.com%2Fwrite%2F2010%2F06%2F30%2F&source=byosko&style=normal” height=”61″ width=”50″ /><br
    />

    <img
    src=”http://www.instigatorblog.com/wp-content/uploads/2010/06/typewriter-close-up.jpg” alt=”old typewriter” title=”old typewriter” width=”400″ height=”267″ class=”alignnone size-full wp-image-1825″ style=”margin:5px;” />

    Writing things down has an amazing impact. It commits us more. It serves as a reminder and marks our past. It allows us to get things out of our brains so we can fill them up with more [...]

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    Benjamin wrote a new blog post: A Systematic Strategy for Sourcing Startup Talent   2 months, 1 week ago

    <a
    href=”http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.instigatorblog.com%2Fsourcing-startup-talent%2F2010%2F06%2F28%2F”><br
    /> <img
    src=”http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.instigatorblog.com%2Fsourcing-startup-talent%2F2010%2F06%2F28%2F&source=byosko&style=normal” height=”61″ width=”50″ /><br
    />

    Companies with the best record and most success at hiring top people don’t sit around and wait for those people to show up. They go out and grab them by the throats. OK, it’s fair to say that grabbing someone by the throat and dragging them to your office [...]

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    Benjamin wrote a new blog post: Startup Onions   2 months, 1 week ago

    <img
    src=”http://www.instigatorblog.com/wp-content/uploads/2010/06/cartoon-chef-cutting-onion.jpg” alt=”cartoon chef cutting onion” title=”cartoon chef cutting onion” width=”275″ height=”270″ class=”alignnone size-full wp-image-1799″ style=”float:left;margin-right:7px;” />This isn’t about stinky startups or startups that give you bad breath. But it is about startups that might make you cry.

    Recently I’ve spent a lot more time meeting with entrepreneurs and listening to their pitches. It’s not in any [...]

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    Benjamin wrote a new blog post: The Importance of Domain Knowledge for Startup Founders   2 months, 2 weeks ago

    When I launched Standout Jobs I didn’t know much about the HR / recruitment industry. I could clearly identify problems in the space, and I was passionate about fixing some of those problems, but I lacked a real appreciation for the industry itself. This led to numerous challenges, and without a doubt had a negative [...]

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    Benjamin wrote a new blog post: 8 Questions to Ask When Interviewing at a Startup   2 months, 2 weeks ago

    Job interviews are meant to be conversations. The interviewer asks some questions and the interviewee does the same. It’s never a good sign when an interviewee doesn’t have any questions. It shows a lack of interest. This is particularly true when interviewing for a <a
    href=”http://www.instigatorblog.com/top-10-reasons-to-join-a-startup/2007/05/23/”>startup job because there tend to be so many more unknowns [...]

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    Benjamin wrote a new blog post: Useless Feedback   2 months, 3 weeks ago

    Not all feedback is created equal. A lot of feedback is useless. This isn’t necessarily the fault of the person providing the feedback. Oftentimes it’s the fault of the person requesting it, because they don’t really understand why they’re asking for it in the first place.

    Startup founders need to go out and validate what they’re [...]

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    Benjamin wrote a new blog post: Misplaced Passion is Common for Early Stage Entrepreneurs   2 months, 3 weeks ago

    When entrepreneurs are so <a
    href=”http://www.instigatorblog.com/balancing-passion-realism/2010/06/10/”>driven by passion that they’re blind to the realities around them they often find themselves in big trouble. But what we see quite regularly at the early stages of startups is not too much passion but misplaced passion.

    Ask yourself this question, “Are you more passionate about the problem you’re solving or [...]

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    Benjamin wrote a new blog post: How to Balance Passion and Reality in Startups   2 months, 3 weeks ago

    Startup founders need inordinate amounts of passion to succeed. Passion is the self-created drug that inspires startup founders to press on during tough times. Since the startup roller coaster goes from incredible highs to suicidal lows in a matter of moments, it’s important to leverage passion as a driving force. But when is there too [...]

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    Benjamin wrote a new blog post: The Startup CEOs Role: Decision Making   3 months ago

    Ben Horowitz has a great post on his blog titled: <a
    href=”http://bhorowitz.com/2010/05/30/how-andreessen-horowitz-evaluates-ceos/”>How Andreesen Horowitz Evaluates CEOs.

    One of the key elements of their evaluation is decision-making. Here’s just a quick snippet from Ben’s post:

    Some employees make products, some make sales; the CEO makes decisions. Therefore, a CEO can most accurately be measured by the speed and quality [...]

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    Benjamin wrote a new blog post: Hiring a Chief Editor for a New Montreal Tech Startup Site   3 months ago

    About 2 months ago I put out a suggestion that we <a
    href=”http://www.instigatorblog.com/montreal-tech-watch/2010/04/06/”>bring Montreal Tech Watch back to life or something similar to it. The site helped people a lot, and I’d like to see that happen again. I’d like people to be able to discover the startup ecosystem in Montreal, find jobs, find co-founders, share [...]

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    Benjamin wrote a new blog post: How To Pitch Your Startup to a Complete Stranger   3 months ago

    Don’t. That’s my first reaction when I think about how to pitch a startup to a complete stranger. But that’s not the entire story.

    I get pitched a fair amount from people with startups or startup ideas. Oftentimes they’re interested in learning about how to <a
    href=”http://instigatorblog.com/how-to-raise-startup-financing/”>raise financing. I try my best to read all the emails [...]

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    Benjamin wrote a new blog post: Read Early Exits – Exit Strategies for Entrepreneurs and Angel Investors   3 months, 1 week ago

    <a
    href=”http://early-exits.com”><img
    src=”http://www.instigatorblog.com/wp-content/uploads/2010/05/early-exits-book-200×300.gif” alt=”Early Exits Book” title=”Early Exits Book” width=”200″ height=”300″ class=”alignnone size-medium wp-image-1726″ style=”float:left;margin-right:5px;margin-bottom:5px;” />If you’re an entrepreneur, working at a startup, or thinking about starting a company, you should read <a
    href=”http://www.early-exits.com/”>Early Exits: Exit Strategies for Entrepreneurs and Angel Investors by <a
    href=”http://www.angelblog.net/index.html”>Basil Peters
    . Basil is leading the charge on demonstrating the values and benefits of early [...]

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    Birthday party for my 3 year old today – Snacks, pinata, cupcakes, apple juice, candies, presents and booze. Lots and lots of booze.

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    RT @davidcrow: RT @jacquimurphy @PostRank PostRank Activity Stream in Analytics! It’s like friendfeed for your content http://bit.ly/aQ0FTt

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    My son’s 2nd soccer game today. As the coach I’m more nervous than I was pitching investors! Don’t want to disappoint the kids. Oy.

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    Falling asleep in a taxi.

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    @fbrunel They all say shipping in June as you go through the apple.ca store so not sure… :)

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    RT @FasTake: Google Helps You Find Tweeps Like You http://om.ly/kYSX

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    @adammcnamara Looking forward to it!

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    @mdufort Not quite, but something like that … we should get together and catch up. Dare I say it? Tungle me. :)

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    @mdufort Actually for another project I’m working on. Needs a lot of space.

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    @mdufort Just for me. I like really, really big offices. It’s all about compensating :)

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    Looking for: 7,000-8,000 sq. ft. office space in #Montreal. Subleases ideal. Old Montreal, Plateau, Mile End or near Atwater. Please RT.

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    Wanted: Developers with entrepreneurial guts. Get in touch ASAP.

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    @startupcfo true but I’m tired of working with those that can’t get shit done.

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    It’s amazing how few people are really good at getting shit done. Ugh.

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    @startupcfo I find it makes me more productive. I use 3 screens at home.

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    Wow, 3 unsubscribes via email to my blog today…get notified on unsubscribes via email. Might stuff doing that. :)

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    My 5 year old son had his first soccer game tonight. Team had no coach. So guess who volunteered. Yup: Coach Yoskovitz..

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    Make Web Not War in Montreal — where is it tomorrow?

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    RT @ataussig: It’s about time someone made a web-based cap table calculator. http://bit.ly/9×3pRX /cc ENTREPRENEURS!

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    Reflecting on the past (Standout Jobs) is difficult sometimes, but worth the effort. Necessary to learn for the future.

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    Removing the Stigma Around Early Exits [blog post] — http://bit.ly/cUenVp

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    Benjamin wrote a new blog post: Removing the Stigma Around Early Exits   3 months, 1 week ago

    Early exits are typically defined as those in the $15-$30M range. The average Web startup exit is in that range. Entrepreneurs and angel investors generally love early exits. Venture capitalists generally do not. And the reason is simple — If a startup manages to exit in that range with only a small amount of capital [...]

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    Missing StartupDrinks tomorrow in Montreal. My son has his first soccer game at 6pm.

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    RT @austinhill: Montreal Community leaders unite to support the community http://bit.ly/djv3tG

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    @jeremywright DM or email or Skype it to me.

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    RT @pricing: Anyone know of any recent studies / stats on what Calendar Apps are most commonly used? e.g. Outlook vs Google vs Others

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    Not enough people listen to themselves talk. If they did, they’d stop talking so much.

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    @jeremywright Yes, but not sure I’m attending the Web Not War event. Wanna get together?

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    Benjamin posted a new status update via twitter:   3 months, 1 week ago

    Always risky when a presenter argues with panelists. Watching #tcdisrupt. This guy from Tickreel should just take feedback and move on.

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    If people could please test my site out one more time – htp://instigatorblog.com – that would be great. Thanks! Testing speed…

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    RT @byosko How To Raise Venture Capital, Angel Investment and Startup Financing http://bit.ly/10xehY

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    @duncano Absolutely. Ping me and we’ll catch up soon…

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    Can people please visit my blog – http://www.instigatorblog.com – and let me know if it’s working and whether it’s fast?

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    @aaron_foley Ya, no paper bag for me. Still tasted fine… :)

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    RT @willyf: If you’re a new grad looking for a job, I can help. Follow me and check out http://www.onedayonejob.com/ #jobhuntchat

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    @johncass Could you send me the sncr case study on emerson? I’ll Google ‘em for more info too. Thanks.

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    @ferratus How’d you know my new startup is in the torture business?

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    Since it’s May two-four weekend, I’m drinking crappy 7.5% beer out of a KING CAN. That’s old school highschool. :)

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    RT @rickoco: @rayluk and @startupcfo are guest speakers at #TONTuesday next week – Early Stage Funding Models http://bit.ly/9HM3jB

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    @johncass Back channel email?

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    @martinvars Try defensio.com for Facebook. I believe it’s quite effective at dealing with Facebook spam.

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    Benjamin wrote a new blog post: Goals for 2010   3 months, 2 weeks ago

    <a
    href=”http://www.macournoyer.com”>Marc-Andre Cournoyer (ex-Standout employee, current CTO of SocialGrapes) doesn’t blog as much as he should. That’s a shame cause he’s a great guy, kick ass programmer, startup founder, and worth listening to. But he did write a post entitled <a
    href=”http://macournoyer.com/blog/2010/03/23/goals/”>Goals in March 2010 that got me thinking a lot about my own goals. I wasn’t [...]

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    Inspired by @macournoyer here are my goals for the rest of 2010 — http://bit.ly/9ICYPh

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    Just discovered The Rapid E-Learning Blog from Articulate – nicely done! http://bit.ly/hVIVr

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    @johncass Warren Sukernek suggested I ask you – What are the best B2B corporate blogs and why?

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    What are the best B2B corporate blogs out there and why?

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    Startup Co-Founders Can’t Live in Silos — http://bit.ly/auURHB

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    Benjamin wrote a new blog post: Startup Founders Can’t Live in Silos   3 months, 2 weeks ago

    <img
    src=”http://www.instigatorblog.com/wp-content/uploads/2010/05/two-goldfish-in-bowls.jpg” alt=”” title=”Two goldfish in bowls” width=”450″ height=”337″ class=”alignnone size-full wp-image-1697″ />

    The “classic” founding team for a startup is one business guy and one tech guy.

    Sounds logical but the model is flawed and risky. The risk is this: If either founder feels like they can live in their own silo (either business or tech), the [...]

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    RT @phineasb: New blog post — "previum" the evolution of freemium | Sneakerhead VC – http://frc.vc/3F3 #frc

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    RT @johnelton: Great post by RT @startupcfo Post: Earn-outs (almost) never work http://www.startupcfo.ca/?p=1320

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    Benjamin posted a new status update via twitter:   3 months, 2 weeks ago

    Notman House (beta) site is launched — http://notmanhouse.com

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    Benjamin posted a new status update via twitter:   3 months, 3 weeks ago

    @adammcnamara Thanks Adam. It’s tough when you can’t share a lot of details, but I enjoy writing "job postings"

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    Benjamin wrote a new blog post: Hiring a Ruby on Rails Developer for a New Startup   3 months, 3 weeks ago

    So here’s the scoop — I’m starting a new company. I can’t tell you the name (don’t have one), and can’t tell you what it’s about (not ready). I also can’t tell you who is involved (except for me, of course). I can tell you that it will have a strong mobile component.

    I realize that’s [...]

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    Benjamin posted a new status update via twitter:   3 months, 3 weeks ago

    I’m hiring a Ruby on Rails Dev for a New Startup — http://bit.ly/9R8g7Y #jobs #montreal

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    Benjamin posted a new status update via twitter:   3 months, 3 weeks ago

    RT @julien: How you sold me at triple price http://www.christopherspenn.com/2010/05/18/how-you-sold-me-at-triple-price/

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    Benjamin posted a new status update via twitter:   3 months, 3 weeks ago

    Some great reminders about Leadership, nicely packaged and ready to go, courtesy of @Starbuckerhttp://bit.ly/9K94au

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    Benjamin posted a new status update via twitter:   3 months, 3 weeks ago

    A great lists of startup posts from April courtesy of @tonykarrerhttp://bit.ly/aKmjrQ

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    Benjamin posted a new status update via twitter:   3 months, 3 weeks ago

    @startupcfo hopefully not because you just got off the phone with me :)

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    Benjamin posted a new status update via twitter:   3 months, 3 weeks ago

    Finding my blogging mojo (hopefully!) – wrote 4 posts today to schedule out over the next week or so.

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    Benjamin posted a new status update via twitter:   3 months, 3 weeks ago

    @PetersNewJobs It’s not a nicer class of crap. Trust me.

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    Benjamin wrote a new blog post: Enterprise Software Should Be Fun   3 months, 3 weeks ago

    Where does it say that enterprise software has to be boring, complicated and painful to use?

    Dave Concannon asks a much less rhetorical question in his blog post: <a
    href=”http://www.apeofsteel.com/976/game-mechanics-stickiness-and-customer-development”>Can Game Mechanics make Serious software “sticky”?

    There are two things I loved about Dave’s post:

    He talks about being addicted to MUDs. (Who wasn’t right? Hell, I learned to [...]

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    Benjamin wrote a new blog post: Mastering the VC Game: An Important Read for Startup Entrepreneurs   3 months, 4 weeks ago

    <iframe
    src=”http://rcm.amazon.com/e/cm?lt1=_blank&bc1=000000&IS2=1&bg1=FFFFFF&fc1=000000&lc1=0000FF&t=instigatorblog-20&o=1&p=8&l=as1&m=amazon&f=ifr&md=10FE9736YVPPT7A0FBG2&asins=1591843251″ style=” margin-right:10px; margin-bottom:5px;float:left; width:120px;height:240px;” scrolling=”no” marginwidth=”0″ marginheight=”0″ frameborder=”0″><a
    href=”http://www.amazon.com/gp/product/1591843251?ie=UTF8&tag=instigatorblog-20&linkCode=as2&camp=1789&creative=390957&creativeASIN=1591843251″>Mastering the VC Game: A Venture Capital Insider Reveals How to Get from Start-up to IPO on Your Terms<img
    src=”http://www.assoc-amazon.com/e/ir?t=instigatorblog-20&l=as2&o=1&a=1591843251″ width=”1″ height=”1″ border=”0″ alt=”” style=”border:none !important; margin:0px !important;” />
    is written by <a
    href=”http://www.jeffbussgang.com/”>Jeff Bussgang, General Partner at Flybridge Capital Partners. Follow him on Twitter <a
    href=”http://twitter.com/bussgang”>here, and read his [...]

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    Benjamin wrote a new blog post: Startup CEOs: Masters of Alignment   4 months ago

    <img
    src=”http://www.instigatorblog.com/wp-content/uploads/2010/05/he-man-skeletor.jpg” alt=”He-man and Skeletor” title=”He-man and Skeletor” width=”500″ height=”375″ class=”alignnone size-full wp-image-1668″ />

    If there’s one thing startup CEOs have to excel at it’s managing the alignment of interests across a ton of different people. It’s a lot more complicated than you might think.

    Alignment means everyone is pushing for the same goals and executing on their [...]

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    Benjamin wrote a new blog post: Startup CEOs: Delegate Responsibility Don’t Outsource It   4 months ago

    So here begins a possible series of posts for startup CEOs and founders, based on my experience with Standout Jobs (and before that). I have a few ideas to work on, we’ll see what comes of them. Here’s the first…

    The role of startup CEO is to delegate responsibility, not outsource it.

    I’ve mentioned before that <a
    href=”http://www.instigatorblog.com/startup-ceos-sales/2009/12/29/”>startup [...]

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    Benjamin wrote a new blog post: Standout Jobs has been Acquired   4 months ago

    <img
    src=”http://www.instigatorblog.com/wp-content/uploads/2010/05/SOJ_colour_on_light-1023×195.png” alt=”” title=”Standout Jobs logo” class=”alignnone size-large wp-image-1657″ width=”500″ height=”95″ />

    Around 3 years ago I started <a
    href=”http://standoutjobs.com”>Standout Jobs with two great guys – Fred Ngo and Austin Hill. We raised money, built a great product, hired an incredible team and worked to build a business. Today I’m pleased to announce that we’ve sold Standout Jobs.

    I [...]

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    Benjamin wrote a new blog post: Design Web Apps With a Scalpel Not a Hammer   4 months, 1 week ago

    Design works when it solves problems. And there aren’t many problems on the Web that you can solve using a hammer. Slamming someone upside the head is generally not the best way of getting them to do what you want. Brute force has its place, but if you’ve pummelled someone into submission, they’re not likely [...]

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    Benjamin wrote a new blog post: And You Thought Building Product Features Was Easy?   4 months, 1 week ago

    <a
    href=”http://twitter.com/lauraklein”>Laura Klein really blew my mind with her post: <a
    href=”http://usersknow.blogspot.com/2010/04/6-questions-to-ask-before-launching-new.html”>6 Questions to Ask Before Launching a New Feature
    . I don’t think I’ve ever put that much thought into adding a feature before. From now on, I’m going to make damn sure I do (or at least try!)

    The only addition I can really make is that [...]

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    Benjamin wrote a new blog post: Startup Founders: It’s Not About Smarts, It’s About Being Opportunistic   4 months, 2 weeks ago

    In a recent presentation, How to Start a Company While Still in School, I said it was important to be open, take risks and be strategic. That’s absolutely true.

    In the presentation I said, “I’m seeking startup people.” Originally I had written on the presentation slide, “I’m seeking smart people” but I changed it for [...]

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    Benjamin wrote a new blog post: 8 Things to Look for When Hiring Startup Talent   4 months, 3 weeks ago

    Once you have an aggressive system in place for building a recruiting magnet and sourcing talent you need to have a clear sense of what to look for in each potential candidate.

    When initially sourcing, you don’t need to spend a ton of time reviewing people’s profiles, analyzing resumes, etc. You just find [...]

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    Benjamin wrote a new blog post: How to Start a Company While Still in School   4 months, 3 weeks ago

    I started my first company in 1996 while attending McGill University. It was between my 3rd and 4th years. I completed my degree and graduated, but work was a heck of a lot more fun. Plus, I never picked up my diploma…

    Earlier today I spoke at Startup Square’s inaugural event. What’s great about Startup [...]

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    Benjamin wrote a new blog post: 10 Steps to Successfully Sourcing and Recruiting Startup Talent   4 months, 3 weeks ago

    Hiring people remains one of the biggest challenges and mysteries for startups. Since most CEOs and founders aren’t trained recruiters, they generally have very little idea about how to recruit properly. And because they’re so busy running their startups, they rarely invest enough time in [...]

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    Benjamin posted a new status update via twitter:   5 months ago

    Enjoyed a full day with the MSU portfolio companies. We should do that more often. All venture funds should do it.

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    Benjamin posted a new status update via twitter:   5 months ago

    Have to love how @acroll presents. Loud and intense.

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    Benjamin posted a new status update via twitter:   5 months ago

    @jscournoyer I think people should just show the product. Show … don’t tell …

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    Benjamin posted a new status update via twitter:   5 months ago

    @markevans I can dig up some old videos if you’d like….just let me know.

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    Benjamin posted a new status update via twitter:   5 months ago

    So, so close…

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    Benjamin posted a new status update via twitter:   5 months ago

    @hughmcguire But you can fix it. Just flag the day as BUSY in Google Calendar.

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    Benjamin posted a new status update via twitter:   5 months ago

    @Tunglerocks Awesome. User error — no surprise there!.

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    Benjamin posted a new status update via twitter:   5 months ago

    When I book a full day off w/ Google Calendar, it doesn’t look like #Tungle recognizes that.

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    Benjamin posted a new status update via twitter:   5 months ago

    How do startups get their partners to acquire them? [blog post inspired by Quora] – http://bit.ly/afiEZj

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    Benjamin wrote a new blog post: How Do Startups Get Partners To Acquire Them?   5 months ago

    Startups face huge risks when looking for channel partners. Often startups go after massive corporations as partners (because those companies have the sales channels and resources), which makes the relationships highly inequitable. But one of the benefits of partnerships is securing early relationships with potential acquirers.

    Many companies are ultimately acquired by partners. It [...]

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    Benjamin posted a new status update via twitter:   5 months ago

    @rdprescott Must have been a Chrome hiccup…restarted browser and looks fine.

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    Benjamin posted a new status update via twitter:   5 months ago

    Does Tungle work in Chrome on Mac? Keeps killing my browser… #tungle

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    Benjamin posted a new status update via twitter:   5 months ago

    Always great to wake up, grab the newspaper and see faces you know — @mdufort and @fbrunel talking about iPad in Gazette

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    Benjamin posted a new status update via twitter:   5 months ago

    Every once in awhile I bust out my mad CSS skills. It’s ugly but it gets the job done.

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    Benjamin posted a new status update via twitter:   5 months ago

    Just added tungle.me widget to http://instigatorblog.com – curious to see if anyone requests a meeting :)

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    Benjamin posted a new status update via twitter:   5 months ago

    . @shitmydadsays uses StatusNet Cloud service to host his site: http://shitmydadsays.com

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    Benjamin posted a new status update via twitter:   5 months ago

    @jowyang I got the same pitch :)

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    Benjamin posted a new status update via twitter:   5 months ago

    Check out the new and improved Bite Size Edits: http://www.bitesizeedits.com

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    Benjamin posted a new status update via twitter:   5 months ago

    @disqushelp Very cool. Can’t wait to see what you guys come up with!

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    Benjamin posted a new status update via twitter:   5 months ago

    @disqushelp Thanks @giannii – the problem is that the trackback spam is insane, and I have to manage it separately which is frustrating.

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    Benjamin posted a new status update via twitter:   5 months ago

    @larryvc Agreed. So much comment junk. And the trackbacks are a disaster.

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    Benjamin wrote a new blog post: Bringing Montreal Tech Watch Back to Life   5 months ago

    montreal tech watch logo

    Montreal needs Montreal Tech Watch. When the site was active it provided a great deal of exposure to Montreal, and helped build a stronger community. There’s a lot going on in Montreal for tech startups and entrepreneurs, but [...]

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    Benjamin wrote a new blog post: Upcoming Startup Events in Montreal   5 months ago

    People of Montreal…you have been summoned!

    There are a bunch of great new (and repeat) events coming to Montreal very soon. If you’re in a startup, thinking about it (hello students!), or just curious about the world of startups, you should attend:

    Startup Square Soiree: April 13, 6pm EDT. This is the launch event for a new [...]

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    Benjamin wrote a new blog post: 4 Ways to Align Interests Between Startup Founders and Investors   5 months, 1 week ago

    boardroom table

    Are investors and startup founders on the same side of the table, or the opposite side?

    A: Depends.

    When things are going well, everyone feels like they’re on the same side of the table. When things are going not so well, it’s [...]

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    Benjamin wrote a new blog post: Use of Funds   5 months, 1 week ago

    Almost every investor pitch, whether to angel investors or venture capitalists involves one slide near the end about how much money a startup is looking to raise, milestones it hopes to achieve and generally, the “use of funds.”

    The intent behind describing the use of funds is to explain to the potential investors how [...]

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    Benjamin wrote a new blog post: An Introduction to Pitching Investors   5 months, 2 weeks ago

    Kudos to the students at McGill University for putting on some great events. I’m a big fan and advocate of anything that bridges the gap between students and startups.

    I was invited to speak along with Daniel Drouet at an event entitled, “The Perfect Pitch”. I’m not sure such a thing exists, but I [...]

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    I’ve got 4 back to back meetings today with a quick break for lunch. Should be a crazy day!

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    @unmarketing The music is great in Canabalt.

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    @unmarketing But does it ever E-N-D? :)

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    @unmarketing Great, now I’m hooked. Thanks :)

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    @JimCanto Foursquare? Nope…

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    Trying out Formspring.me – ask me anything you’d like: http://bit.ly/9pj53m

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    Benjamin wrote a new blog post: Foursquare and Pavlov’s Dog   5 months, 3 weeks ago

    I’m a big fan of Foursquare. It’s not because of the game or even the possibility of getting deals at nearby locations when I check-in. What’s fascinating about Foursquare, and in my opinion, at the heart of its success to-date, is the fact that [...]

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    Foursquare and Pavlov’s Dog [new blog post]: http://bit.ly/95hurm

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    RT @noahkagan: Ben Horowitz is my new idol. Great Read! The Fat Startup: http://bit.ly/aDYxYX

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    #plan Perspective on Incentive Compensation (BDO) Wed, Apr 7, 2010 http://plancast.com/a/21wh

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    Awesome presentation – 12 Ways to Blow Your Investor Pitch: http://bit.ly/jV3yy

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    RT @cindyalvarez: Customer Development FAQ for Product Managers http://bit.ly/dfsCkx #prodmgmt #customerdev #leanstartup

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    RT @startupcfo: Interesting post on when to choose an incubator http://bit.ly/9d8r5T

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    RT @markbao: 5 things I should have known before starting a company, but didn’t fully understand til now http://bit.ly/c1SSpJ #startups

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    I think I lost my glasses. Looking at the computer screen is fuzzy. I was going to get a new pair soon anyway…

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    I’m at Flow Ventures (651 Notre-Dame West, Suite 550, Montreal). http://4sq.com/dmfOP3

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    I’m at Nocochi (2156 Rue Mackay, Sherbrooke, Montreal). http://4sq.com/avMSg0

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    My presentation from yesterday’s Montreal.rb meetup – 10 Startup To-Dos: http://bit.ly/dxxzmz

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    Benjamin wrote a new blog post: 10 Startup To-Dos: Things You Should Really Think About When Starting a Company   5 months, 3 weeks ago

    I did a quick presentation at the Montreal.rb meeting about startup to-dosthings you should really think about before starting companies. It’s great to see more and more developers and tech folks interested in starting companies. In places like Silicon Valley it’s often tech people who launch startups. We need more startups in [...]

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    Post Montreal rb festivities (@ Pub Victoria) http://4sq.com/7UgAxI

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    I’m at La Boulangerie 453 (453 avenue Viger Ouest, Montreal). http://4sq.com/arM72Y

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    Benjamin posted a new status update via twitter:   5 months, 3 weeks ago

    If anyone is in old Montreal early for the Montreal rb meeting I’m hanging out nearby enjoying the weather

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    Benjamin wrote a new blog post: Oh Canada! Olympic Hockey Gold is Ours and I Was There   6 months, 1 week ago

    Many of you know this already, but I got the once-in-a-lifetime opportunity to go to the USA – Canada Gold Medal Hockey Game at the Vancouver 2010 Olympics.

    Words really can’t describe it. I wish I had taken more photos and videos, but it’s hard to do that and really soak it all in. Plus, the [...]

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    Disappointed I couldn’t make #ignitemtl tonight, but I have a good reason – 4am wake up call tomorrow for vacation flight.

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    I’m going to have to fix up the last two videos on that post at some point, file sizes are too big. *sigh*

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    My videos from Canada’s WIN for Olympic Hockey Gold: http://www.instigatorblog.com/olympic-hockey-gold/2010/03/02/

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    Currently uploading videos from the USA – Canada Gold Medal Hockey Game at the Olympics. I need to edit two of them though…

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    How to build a Start-Up Nation: http://www.instigatorblog.com/how-to-build-a-start-up-nation/2010/03/02/

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    RT @johnelton: Congrats to our friends @dunchill and @robinaxon on their launch of Mantella Venture Partners http://bit.ly/an70mr

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    I’m almost home. Slept like crap on red eye from Vancouver. (@ Pearson International Airport (Terminal 3)) http://4sq.com/acFsgG

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    Benjamin wrote a new blog post: How To Build a Start-Up Nation   6 months, 1 week ago

    There’s been no shortage of debate and discussion about how to replicate the Silicon Valley startup ecosystem (or whether it’s even possible, worthwhile or applicable to other places). I wrote about it way back when in 2007 and certainly a lot has [...]

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    I just looked at the few short vids I shot while at the gold medal game. They’re not good but still gave me chills. Will upload soon.

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    @xutopia thanks. Have you read the book? Happy to lend it to you

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    Finally on plane in Vancouver heading to Toronto and then home to Montreal.

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    @loic @shervin I know @danstuart at Bayt is working on putting more money into seed startups in Dubai

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    Just checked in heading home. Airport is empty. So much for needing to be here 4 hrs early (@ Fairmont Vancouver Airport (YVR))

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    Awesome sushi dinner (@ The Eatery) http://4sq.com/8iv1iq

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    Having taco lunch @jamesgolick (@ Bandidas) http://4sq.com/abP4sk

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    Found free wifi spot, settling in for a bit (@ Sanjay’s Bean Around The World) http://4sq.com/dtbIx3

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    RT @rayluk: Another great post by Steve Blank called "Death by Competitive Analysis" http://bit.ly/ahYp3B #mustread

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    Shopping at the Bay for Olympic souvenirs. Madhouse. I’m sweating (@ Hudson’s Bay Company) http://4sq.com/b3ip5m

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    @johnelton I’ll make it back. I’ll have a headache but I’ll make it back.

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    I’m at Yaletown Brewing Company (1111 Mainland St, at Helmcken St, Vancouver). http://4sq.com/21aOHO

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    Benjamin posted a new status update via twitter:   6 months, 1 week ago

    Sun is shining in Vancouver and the hockey gods are drinking Canadian beer

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    Benjamin wrote a new blog post: Startups Face Huge Risk with Channel Partner Strategy   6 months, 1 week ago

    Every so often I read a blog post and say, “I wish I had written that!” That was absolutely the case with Mark Suster’s post, The Fallacy of Channels: Startups Beware. Mark hits the nail right on the head with respect to the risk (and usually the abject failure) for startups using a [...]

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    Benjamin wrote a new blog post: No One Can Raise Funding for Your Startup Except You   6 months, 2 weeks ago

    One of the big roadblocks that first-time entrepreneurs face is the issue of raising capital. There are no easy answers. But one thing is certain, the only person that can raise financing for your startup is you.

    There are enough high quality resources out there on raising venture capital [...]

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    Was there something special going on tonight? I was watching All-tine classic, Slapshot. #truecanadian

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    I’m at Status.net. http://4sq.com/as9XEA

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    Waiting for meeting to start (@ Laïka) http://4sq.com/7cUt4m

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    @wiswaud @essenfeld @roberge @richard_beck Thanks for the answer. Checking it out now

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    Can you import images / icons into Balsamiq?

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    Simplify, simplify, simplify. Working on UI mockups makes it so much easier to cut stuff out after you see the workflow.

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    A great comment from @startupcfo on Startup Culture being top-down. I agree: http://bit.ly/95pL3c

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    @cloudhead Wonder if it sucks up a lot of memory and screws with the browser b/c its online. Found that to be the case with flowchart apps

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    @chudson I can imagine. Enjoy the break and good luck with your future endeavors…

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    @chudson Congrats on the two successes / transitions. I’m sure it was insane to pull off.

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    @cloudhead Any other suggestions?

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    Falling in love with Balsamiq.

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    RT @JustinEdmead: Big News in CDN media – Shaw to buy Canwest: http://ow.ly/16JHJ /via @nextMEDIAnow

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    Working on something new and fun. And probably a touch crazy.

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    Up early to answer emails. Eventually I’ll wake up early to exercise instead. Eventually…

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    @kmskala Email me (email address link available at http://bit.ly/14WmhC) with details on your experience. Happy to discuss.

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    Benjamin wrote a new blog post: Startup Cultures are not an Automatic Success   6 months, 3 weeks ago

    People assume that startups have a certain type of culture. It’s fast-paced. Lots of caffeine is involved. Personal hygiene is optional. And the culture is automatically ingrained from day one. But none of those things are (necessarily) true.

    Too many startups – and specifically startup founders – ignore their internal culture or don’t maintain a consistent [...]

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    Oh oh … problems with ScribeSEO … php errors. Ticket submitted.

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    Just purchased ScribeSEO – WP plugin from @copybloggerhttp://scribeseo.com.

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    The comments on this @cdixon post about selling to the enterprise are fantastic: http://bit.ly/apEOWb

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    Benjamin posted a new status update via twitter:   6 months, 3 weeks ago

    Startup cultures aren’t automatically in place, ingrained and successful. They take commitment and work: http://bit.ly/bHNgc6

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    Benjamin wrote a new blog post: Speaking at Internet Marketing Conference in Montreal on February 18   6 months, 4 weeks ago

    IMC Internet Marketing Conference logoOn February 18th, 2010 I’ll be speaking at Internet Marketing Conference in Montreal.

    My talk is at the end of the day. I’ll be expanding on my previous presentation on social media and inbound recruiting. [...]

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    Benjamin posted a new status update via twitter:   7 months ago

    Everyone in startups should read @startupcfo’s new and improved blog: http://startupcfo.ca

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    Benjamin posted a new status update via twitter:   7 months ago

    @rosshill You check in w/ an emotion (default list) + shout it out. Maybe you include location, ppl w/ you, etc. as context. Track history.

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    Benjamin posted a new status update via twitter:   7 months ago

    . @macournoyer Heh. I was playing with #twitvid. "Liking" something auto-tweets. Didn’t realize that. :)

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    Benjamin posted a new status update via twitter:   7 months ago

    I like this video by @byosko http://twitvid.com/87A3A

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    Benjamin posted a new status update via twitter:   7 months ago

    http://twitvid.com/87A3A – Super cool tilt-shift, stop motion video on helping the environment – check it on #twitvid

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    Benjamin posted a new status update via twitter:   7 months ago

    @hughmcguire Are you following me on Twitter? Tried sending a DM but didn’t work. Was having trouble w/ other ppl earlier…just curious.

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    Benjamin posted a new status update via twitter:   7 months ago

    And if the first three sentences of ANY text are bad, you might as well throw the rest out in the garbage.

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    Benjamin posted a new status update via twitter:   7 months ago

    Never underestimate the power of kick ass copywriting. #learnhowtowrite

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    Benjamin posted a new status update via twitter:   7 months ago

    Crazy idea: A Foursquare for emotions. I want to check in my emotions and track over time. Compare to others. And win.

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    Benjamin posted a new status update via twitter:   7 months ago

    @michael_zaro Thanks. I appreciate the RT.

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    Benjamin posted a new status update via twitter:   7 months ago

    @KwagaProduct I don’t see a My Kwaga button, but I do have a "send and follow" button when sending an email.

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    Benjamin posted a new status update via twitter:   7 months ago

    Waiting for meeting. Grumpy. (@ Laïka) http://4sq.com/7cUt4m

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    Benjamin posted a new status update via twitter:   7 months ago

    @KA23A Yes, I think that is weird. But weird is OK… :)

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    Benjamin posted a new status update via twitter:   7 months ago

    How long does it take before Kwaga kicks in? It’s installed, can’t tell if it’s working.

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    Benjamin posted a new status update via twitter:   7 months ago

    Trying both Kwaga and DokDok at the same time. Unfortunately neither works with Mailplane, so have to go back to Gmail in browser.

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    Benjamin posted a new status update via twitter:   7 months ago

    Invitation codes to beta startup apps that have 007 in them = cool :)

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    Benjamin posted a new status update via twitter:   7 months ago

    @jcleblanc I’m actually on vacation until March 9th, so might not be possible. Maybe I’ll sneak into Confoo on one of the days it’s running

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    Benjamin posted a new status update via twitter:   7 months ago

    Trying out tweets from digg — The Power of Scale – cool tilt-shift video: http://digg.com/d31HnRg?t

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    Benjamin posted a new status update via twitter:   7 months ago

    RT @dharmesh: RT @rczamor: "Make your launch about a movement and about a story." Great advise for start ups. #launchcamp

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    Benjamin posted a new status update via twitter:   7 months ago

    RT @MaxFinder: McGill startup career fair. Set up a table and recruit, or just network with students and other Montreal entrepreneurs. h …

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    Benjamin posted a new status update via twitter:   7 months ago

    I’m at Trudeau Airport Montreal (, Montreal). http://4sq.com/aWhvud

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    Benjamin posted a new status update via twitter:   7 months ago

    @cindyalvarez totally agree re: bad revenue – have to know the diff between good and bad business

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    Benjamin posted a new status update via twitter:   7 months ago

    RT @cindyalvarez: "There is such a thing as bad revenue" might be most important line from Anti-patterns of Bootstrapping http://bit.ly/

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    Benjamin posted a new status update via twitter:   7 months ago

    RT @dharmesh: RT @venturehacks: Launching StartupList, a new way to reach angel investors: http://j.mp/9sKGVX.

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    Benjamin posted a new status update via twitter:   7 months ago

    Stuck in an unpleasant line because @fredgno has to check in his bag. (@ WestJet) http://4sq.com/5DEs24

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    Benjamin posted a new status update via twitter:   7 months ago

    @colinsurprenant True. Assuming you know what you really did wrong. Helps to dive into and work with those that have done it "right"

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    Benjamin posted a new status update via twitter:   7 months ago

    . @giffconstable @cindyalvarez agreed. But considering most startups do almost nothing I’m thinking baby steps and mental shifts to start

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    Benjamin posted a new status update via twitter:   7 months ago

    Good point from @cindyalvarez – get feedback, any feedback from anyone other than yourself: http://bit.ly/dhfv3D

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    Benjamin posted a new status update via twitter:   7 months ago

    Heading back to Montreal this afternoon. Always nice to go home…

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    Benjamin posted a new status update via twitter:   7 months ago

    Marketing folks in Montreal (w/ 1-3 yrs in software marketing exp.) – please ping me. Have interesting opp to share. #montreal #jobs

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    Benjamin posted a new status update via twitter:   7 months ago

    Fix Startup D.O.A (not DNA) – launching, no one cares, and you’re dead on arrival. Happens too often: http://bit.ly/9Ert12

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    Benjamin wrote a new blog post: Startup D.O.A   7 months ago

    How often have you seen startups go down the following road?

    A couple people come up with an idea. They’re excited. Really, really excited.
    They get nervous about competition or people stealing their plans. So they get very hush hush.
    They start building something. This usually involves locking themselves in a small, dark room with lots of caffeine.
    They [...]

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    Benjamin posted a new status update via twitter:   7 months ago

    First night in a hotel always results in a mediocre sleep. Second night is better…

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    Benjamin posted a new status update via twitter:   7 months ago

    @duzins Thanks for the intro. It’s "Montrealer" *smile* — when is Confoo again?

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    Benjamin posted a new status update via twitter:   7 months ago

    Why are the pillows in hotels always so thick? I feel like I’m sleeping sitting up.

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    Benjamin posted a new status update via twitter:   7 months ago

    I’m at Delta Hotel (105 King Street East, Kitchener). http://4sq.com/5PGjwL

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    Benjamin posted a new status update via twitter:   7 months ago

    Arrived in Toronto now heading for rental car place (@ WestJet) http://4sq.com/5DEs24

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    Benjamin posted a new status update via twitter:   7 months ago

    Heading to Kitchener, Ontario (@ Aéroport Pierre-Eliott Trudeau Montréal) http://4sq.com/dq5jXe

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    Benjamin posted a new status update via twitter:   7 months ago

    @BryanPerson You should use Status.net – open source, free, cooler – http://status.net

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    Benjamin posted a new status update via twitter:   7 months ago

    @UntoldEnt Really? I don’t know if I can do Jay Leno, but maybe next time!

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    Benjamin wrote a new blog post: Telling Compelling Stories With Video   7 months ago

    Video is a powerful storytelling medium. Just ask Thomas Clifford, who has been using video for many years to tell some great stories. Many of them might have seemed dull or unclear at the outset, but video and smart storytelling can work real magic.

    We’re seeing quite a few startups use video prominently on their [...]

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    Benjamin wrote a new blog post: Using Mega Trends When Pitching Your Startup   7 months, 1 week ago

    Lately, I’ve been thinking a lot about “mega trends” and how to use them when pitching your startup. Investors like mega trends. After all, they’re big. And most of us are aware of them and have been affected by them (or expect to be in the future). Tens of millions of baby boomers getting set [...]

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    Benjamin wrote a new blog post: What Should I Write About? You Tell Me!   7 months, 2 weeks ago

    Every blogger suffers writer’s block at some point. It’s inevitable. And extremely frustrating. For some it means months without creating any new content, while others can recover much more quickly.

    Skribit LogoSkribit (the project of Paul Stamatiou and others) is a service [...]

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    Benjamin wrote a new blog post: Good Business Bad Business   7 months, 2 weeks ago

    Not all business is created equal. Not all revenue is created equal either. Everything has a cost. Bad business and revenue can cost more than they’re worth to acquire.

    You need to have clear definitions of good business and bad business for your own company. The definitions can change over time (almost everything does evolve) but [...]

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    I’m attending BridgeCamp tonight at McGill. Interested in seeing the level of interest in startups at university: http://bit.ly/8uFpMQ

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    Congrats to Defensio team (including @cmercier) for 2.0 release – http://defensio.com/

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    @johnbeales Thanks John – much appreciated.

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    @johnbeales Tsawwassen.

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    What bus do I take from the Vancouver airport to the ferry that goes to Nanaimo?

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    RT @joshk: Nice blog post from @ceonyc – Entrepreneur-product fit http://bit.ly/803zGv – very good post.

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    @fdestin I’d be happy to speak with them further about it. Even if it’s just to throw out some suggestions on better job descriptions.

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    @fdestin Veracode needs to sell candidates a lot more, and check the typos/HTML errors in job descs.

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    @cmercier Thanks Carl. I appreciate that.

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    Check out this free ebook "ClickPredictions" on content marketing trends for 2010. Disc: I helped produce the ebook. http://bit.ly/5pwFfr

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    Benjamin wrote a new blog post: Free E-Book “ClickPredictions” on Content Marketing Trends   7 months, 2 weeks ago

    ClickPredictions Content Marketing and Trends for 2010

    I’m a big believer in content marketing. I’ve produced content to help market and promote my own business, and I’ve seen it used successfully by others as well. One [...]

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    Cool to see my presentation – Turn your Company into a Recruiting Magnet – featured on home page of http://www.slideshare.net/

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    @CincyRecruiter Jennifer – thank you for favoriting my presentation: http://bit.ly/663bKz – I appreciate it.

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    There’s "good business" and "bad business". When talking to a prospect/customer just keep that in your head.

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    You have to know when to say "no" even if it’s hard.

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    @geoffdevereux Problem is that very few companies actually SELL job seekers at all. They just barf at them.

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    @geoffdevereux So then they should say that and not lie.

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    @geoffdevereux Surprise in what way?

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    @kirschty I’m happy to take a look. Easier if I email you thoughts …

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    The worst is – "You must be motivated and enthusiastic." As opposed to what? Any companies out there eagerly hiring stupid, unmotivated ppl?

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    Benjamin wrote a new blog post: How to Turn Your Company into a Recruiting Magnet   7 months, 2 weeks ago

    Recently I presented at the Guelph Technology Economy Conference on the subject of recruitment. I put together the presentation built off of two posts I had written – The Future of Recruiting is Inbound and The Key to Startup Hiring: Build a Magnet. It went well (I think!) and was fun to [...]

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    Just finished my presentation on recruiting at the Guelph Technology conference. Went well. Always fun to do public speaking.

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    Getting ready to hear Jim Estill speak at Guelph Tech Conference. Thus is definitely Blackberry country.

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    @Sarah_Lolley I never used any hairspray…but Stone Road Mall sure looks different. I did recognize Stars (suit store) though.

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    Benjamin posted a new status update via twitter:   7 months, 2 weeks ago

    @MikeVanDervort Thanks for mentioning Standout Jobs on your blog – much appreciated.

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    @stephane_leduc thanks Stephane I’ll take a look in a couple days when I’m back at work

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    I’m at Stone Road Mall (435 Stone Rd W, Guelph). http://4sq.com/7QXnxD

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    RT @danzarrella: I nominate @dharmesh for a Shorty Award in #smallbusiness because he’s a great guy http://bit.ly/shorty

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    Tech startups – be careful about "geeking out" on sales calls. You’re selling solutions to problems not technology.

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    @MacSeth Up until yesterday I didn’t see a change, but saw it today. Wasn’t paying that much att, but PR definitely changed in my toolbar.

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    Looks like there was a Google PR rank update … http://instigatorblog.com – went from 3 to 5

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    @ChrisFerdinandi I don’t know – I don’t think I’ve tried tweeting out any links via TweetDeck on the iphone yet.

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    The best part of a startup CEOs job — paperwork!

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    When are we going to get an uber-aggregator for all location-based services? Tracking check-ins in multiple apps makes no sense.

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    Continuing my obsession with customer support – How to implement proactive customer support strategies: http://bit.ly/7HCrNP

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    Benjamin wrote a new blog post: How To Implement a Proactive Customer Support Strategy   7 months, 3 weeks ago

    I’ve said before that great customer support has to be proactive. But what exactly does that mean?

    The goal of proactive support is to identify and resolve issues before they become problems. In some cases you can be so successful with proactive customer service that you can solve problems before customers even realize they exist.

    We’ve [...]

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    A good overview of the interesting startup developments in Canada: http://bit.ly/4Qw5mK (from @davidcrow

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    For some reason my fingers aren’t listening to my brain today. Typing is a mess.

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    @richardbarley Thanks Richard. What that means is that GROUPS update faster because of how API calls are used.

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    I’m at Laïka (4040, boul. Saint-Laurent, btw Duluth O. & Rachel, Montreal). http://4sq.com/7cUt4m

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    @TweetDeck Seems like Lists update WAY slower than Groups did. List updates use up more API calls?

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    Benjamin posted a new status update via twitter:   7 months, 3 weeks ago

    @chudson Completely agree re: content creation as a lead gen tool for startups is underused. Also great for brand building

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    Benjamin wrote a new blog post: Creating Customer Touchpoints   7 months, 3 weeks ago

    Kids playing Red Rover

    When was the last time you played Red Rover? The game is quite simple. You create a chain of people who hold hands (roughly at arm’s length from each other) and the other team tries to break the chain [...]

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    Benjamin wrote a new blog post: Great Customer Service Drives Revenue and Profitability   7 months, 3 weeks ago

    Too many people look at customer service as a cost center, when it really should be a profit center.

    I recently read B-A-M!: Delivering Customer Service in a Self-Service World and it’s an important refresher and reminder of the [...]

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    Benjamin wrote a new blog post: 7 Key Points for Brainstorming Startup Ideas   8 months ago

    Rodin's Thinker

    One of my favorite exercises is brainstorming startup ideas with other entrepreneurs. You can gain a lot of value from a fresh perspective. When “pitched an idea” for brainstorming or feedback I tend to go through the same 7 key points [...]

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    Benjamin wrote a new blog post: Startup Children: Introducing Talker   8 months ago

    One indication of a strengthening startup ecosystem is when past founders start new companies. Even if those previous companies weren’t successful (although that certainly helps!), it’s a good sign when entrepreneurs keep trying. Another good sign is when startup employees decide to make the leap into startup founders. In fact, I think [...]

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    Benjamin wrote a new blog post: My Focus for 2010: Freedom   8 months ago

    For me, 2010 is all about Freedom. Not necessarily the type of freedom that requires you to crash through the proverbial wall of doom, or bang your head against it so many times that you’re lying unconscious in a pool of your own blood; but the type of freedom that’s built on top of [...]

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    Benjamin wrote a new blog post: Startup CEOs Need To Do Sales   8 months, 1 week ago

    Doing sales isn’t typically one of the favorite things of most startup CEOs (and by extension, startup founding teams). Certainly they want sales (because sales = $$), but they don’t want to actually do the sales. This is a huge problem for startups.

    Startup CEOs need to be very close to their prospects and customers

    Startup CEOs [...]

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    Benjamin wrote a new blog post: Startup CEOs Make Millions of Decisions   8 months, 2 weeks ago

    The job of startup CEO is all about making decisions. Lots and lots of decisions.

    We tend to focus on and remember big decisions — over-emphasizing their importance in the grand scheme of things. But the trick to being a successful startup CEO is mastering the art of micro-decision making.

    Micro-decisions are small decisions — the type [...]

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    Benjamin wrote a new blog post: Freedom   8 months, 3 weeks ago

    Guy on chair in field

    A very wise man once told me (OK, it was recently):

    There’s a certain freedom in being completely fucked.

    He was quite right. Just to be clear: He was speaking in the context of running [...]

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    Benjamin wrote a new blog post: Indecision Kills Startups   8 months, 3 weeks ago

    Fist crashing through brick wallStartups die for lots of reasons. Of course the end game usually involves running out of money – until that point in time, you can still fight on (although it might not be worth it.) But at the [...]

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    Benjamin wrote a new blog post: Take the Mystery out of Software Pricing   8 months, 3 weeks ago

    Pricing software isn’t a pure science. Far from it. But Neil Davidson does an awesome job of demystifying product and software pricing in his book, Don’t Just Roll the Dice – A usefully short guide to software pricing. The book is very short, and he’s made [...]

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    Benjamin posted a new status update via twitter:   8 months, 4 weeks ago

    @startupcfo ya we make our own traditions I guess :)

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    Benjamin posted a new status update via twitter:   8 months, 4 weeks ago

    Decorating Xmas tree and listening to Raising Hell from Run DMC

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    Benjamin posted a new status update via twitter:   8 months, 4 weeks ago

    @davecarhart Too many to count. Teenagers are texting thousands of times per month. Parents use cellphones as leverage.

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    Benjamin posted a new status update via twitter:   8 months, 4 weeks ago

    Overhearing a scary teenage girl conversation in coffee shop about cell phone plans and how much they txt msg

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    Benjamin posted a new status update via twitter:   8 months, 4 weeks ago

    Add Retweet Buttons to PDF documents – pretty cool – wonder if people click ‘em? http://bit.ly/3bmICi

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    Benjamin posted a new status update via twitter:   8 months, 4 weeks ago

    RT @rayluk: Thanks to @startupcfo @seanpower @acroll for a great job organizing and DJ’ing #YULTide last night – AGREED!

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    Benjamin posted a new status update via twitter:   8 months, 4 weeks ago

    I’m at 3159 (3159 blvd st-laurent, Montreal). http://4sq.com/7VOSUu

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    Benjamin posted a new status update via twitter:   8 months, 4 weeks ago

    @thisisfranciswu ya but I still havent bought the kindle yet. Instapaper works great on the iPhone

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    Benjamin posted a new status update via twitter:   8 months, 4 weeks ago

    @offthehookshop You guys have Dosh wallets (from Australia) in stock?

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    Benjamin posted a new status update via twitter:   8 months, 4 weeks ago

    @duzins If only the toilets auto-tweeted their birthdays and reported on how they felt. Although, probably wouldn’t feel very good…

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    Benjamin posted a new status update via twitter:   8 months, 4 weeks ago

    Fascinating: http://www.toiletbirthdays.com #gottalovetheinternet

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    Benjamin posted a new status update via twitter:   9 months ago

    @cmercier I’ll be there. Looking forward to it.

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    Benjamin posted a new status update via twitter:   9 months ago

    I have meetings today at 10am, 11am, 12pm, 1pm and 2pm. Oy.

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    Benjamin posted a new status update via twitter:   9 months ago

    Is LeWeb being recorded or only streamed live? #leweb

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    Benjamin posted a new status update via twitter:   9 months ago

    @macournoyer Woohoo! Great news on the family – baby front. Congrats to you and your family!

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    Benjamin posted a new status update via twitter:   9 months ago

    @zeidel Same here…but the fact that we stayed makes me wonder…

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    Benjamin posted a new status update via twitter:   9 months ago

    @rogerchabra SRED credits. Right. Still…*sigh* #coldsucks

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    Benjamin posted a new status update via twitter:   9 months ago

    @danstuart Glad to hear things are going well…

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    Benjamin posted a new status update via twitter:   9 months ago

    Remind me again why we live in a frozen, windy wasteland?

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    Benjamin wrote a new blog post: Why are Customer Development and Lean Startup Principles So Popular?   9 months ago

    Customer Development is hot. Lean Startups too.

    Customer Development is gaining momentum thanks to Steve Blank’s book – The Four Steps to the Epiphany and the uptake of its principles by many startups. The Lean Startup model has emerged as a favorite amongst startups thanks [...]

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    Benjamin wrote a new blog post: What are the Social Media Roadblocks for Companies?   9 months ago

    FlasherSeth Godin hits the nail on the head in reference to using the Web and social media for your business:

    The problem is no longer budget. The problem is no longer access to tools.

    The problem is the will to get good at it.

    There also remains [...]

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    Benjamin posted a new status update via twitter:   9 months ago

    RT @lruettimann: If you guys don’t know Kevin Wheeler, google him. He’s awesome. @kwheeler. #hrhappyhour – Agreed!

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    Benjamin posted a new status update via twitter:   9 months ago

    Unsolicited LinkedIn recommendations are nice. Still think a more dynamic recommendation system would be better.

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    Benjamin posted a new status update via twitter:   9 months ago

    It’s time to introduce my older son to one of my past obsessions: comic books. Comic-Con Montreal on Sunday: http://bit.ly/6uwXA9

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    Benjamin posted a new status update via twitter:   9 months ago

    Saw this tweeted earlier – it is a cool idea: http://bit.ly/4VY9hZ

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    Benjamin posted a new status update via twitter:   9 months ago

    What a crazy day – just taking a quick breather, and yes, playing with my new iPhone.

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    Benjamin posted a new status update via twitter:   9 months ago

    RT @macournoyer: @JeromeParadis congrats and good luck with http://shwowp.com/

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    Benjamin posted a new status update via twitter:   9 months ago

    @kristinematulis I’ll take the accidental karma if it comes my way…but since it was a computerized pay meter, doubt it helped anyone :)

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    Benjamin posted a new status update via twitter:   9 months ago

    Just signed @thisisfranciswu’s Happy Birthday card. Unicorns and Care Bears. You can’t go wrong. Happy bday! http://hluv.me/7n5gyx #hashlove

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    Benjamin posted a new status update via twitter:   9 months ago

    @fredngo I think I might – it was an honest mistake, and I did pay my $4.00.

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    Benjamin posted a new status update via twitter:   9 months ago

    Misread parking meter number so paid for the wrong space and got a ticket

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    Benjamin and Natalie are now friends   9 months, 1 week ago

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    Benjamin and Ashley are now friends   9 months, 1 week ago

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    [Blog post] If you have to fire people, do it quickly: http://bit.ly/5IwEOW

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    @nbloom Rogers does offer voicemail to text — $6/month. Decided against it.

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    Benjamin wrote a new blog post: Firing People Quickly is the Best Way   9 months, 1 week ago

    Firing people is extremely difficult, especially if you’ve never done it before. But it’s made infinitely harder and causes significantly more damage if you delay it. When you know someone isn’t working out (for whatever reason), you need to let them go. For startups it’s a very difficult pill to swallow. Each person on a [...]

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    Does Rogers offer voicemail to text on the iPhone? Or is there an app I should use?

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    @saulcolt Maybe sleep on the couch?

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    Testing tweetdeck app from iphone

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    @thisisfranciswu We’ll see. It will come down to whether or not I can type fast enough, and with one hand while driving. :)

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    I got it to work now testing Amd configuring

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    I am now iPhone-enabled.

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    @startupcfo I’ll let you know when I’ve got the iPhone and see what you can do :)

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    @TanMcG Agreed. And I don’t think this lululemon manager was tasked with responding. I’m going to find out though.

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    @startupcfo But I won’t have my iPhone yet … so no free Tungle app for me :(

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    Lululemon impressed me – one of their store managers emailed me b/c I referenced them in a blog post: http://bit.ly/7ssGAB

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    Great article from @ThomasClifford — 19 Surprising Questions To Help You Energize Employee Conversations: http://bit.ly/5OEBcR

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    Benjamin wrote a new blog post: The Instigator Blog Bookstore   9 months, 1 week ago

    Now that I’ve committed myself to reading more regularly and posting reviews and thoughts (from the books I read) on this blog, I thought it would be worthwhile to collect all the books in one place. So I’ve launched a very simple Instigator Blog Bookstore. It’s powered by Amazon.

    I’ve also added a permanent link [...]

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    Saw Fantastic Mr. Fox at the movie theater over the weekend. Thoroughly enjoyed it. Crazy cool animation, great voice acting.

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    Great comment from Joseph Dager re: the struggles of retail – what do you think? http://bit.ly/5gHecL

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    Ugh. Can’t comment on my own blog to reply — Disqus seems to be hiccuping.

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    Save often. F-ck.

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    RT @chrisarsenault: Great job guys! iNovia’s latest investment Vizu closes $6.75M round http://bit.ly/5puJe2

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    Benjamin posted a new status update via twitter:   9 months, 1 week ago

    @Advansun Thanks Chris – I’ll take a look.

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    Benjamin wrote a new blog post: Where’s the WOW! in Retail Stores?   9 months, 1 week ago

    Closing Store

    Most retail experiences suck. They just do. It’s rare that I go into a store and leave feeling amazed. I might be happy with what I bought, but beyond that, the experience is usually “Meh.” And some retail experiences are so [...]

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    Benjamin wrote a new blog post: Don’t Try to Get Funding Before You Know How It’s Done   9 months, 1 week ago

    If you don’t know how the process works to raise capital and get funding from angel investors or venture capital investors, you will never succeed at raising capital. What this means is that if you feel like raising angel investment or venture investment is critical for the success of your business, you need to go [...]

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Over the last week or so I’ve been getting Skype spam — very irritating.

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @mjangda That would be cool :)

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @chebuctonian He is. He’s in your ceiling.

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Very cool move away from Presentation-centric board meetings – no Powerpoint allowed! — http://bit.ly/8IK72C

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @RobinBirdSounds In Montreal? Chances are I know who that is … :)

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    RT @mperron: Amazing use of Facebook photo tagging by IKEA’s http://bit.ly/5Aai24 – here’s a good explanation too: http://bit.ly/6Nz3dV

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @mjangda Ya. The gallery isn’t bad. Does it let you link each image to a separate URL?

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @arrington Is that a regular poutine or a poutine with heavy-duty meat on it? Just askin’ …

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @mjangda Yes. Something that would let me position the images like that in a rectangle and make each one clickable.

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Looking for a WordPress plugin to create an image gallery w/ clickable images like this: http://bit.ly/8VZYE0

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @joshk Great job post and survey, but the company needs to sell itself more w/ job post / blog / etc. for people to invest time to fill out.

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @Biossquared Thank you. I hope the session was worthwhile for those that attended.

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Francis Wu (@thisisfranciswu) is the man. Great guy. Ultra-helpful. #ux #design #web #ui

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Just signed @talentsynch’s Happy Birthday card. Have a great day! http://hluv.me/3u6bjl #hashlove

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @goeast Duplicating that language "We’ve always believed" isn’t a typo. Done for effect. But maybe it’s not effective :)

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Just getting ready to speak in Superschool Startup School on a bunch of topics (no login required): http://bit.ly/5LHCS3

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Finally decided to offer FREE career site reviews to anyone that wants ‘em: http://bit.ly/8EYwxi

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @afrognthevalley I don’t think they exist yet either, just thought it was an interesting request.

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    And demanding excellence from vendors, service providers & employees is NOT wrong, as long as you demand it from yourself too.

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Pick your battles, but don’t hesitate to break the rules at least once in awhile. You’ll feel better for it.

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    RT @Emergent007: Call to action: Do you know good augmented reality devs for iPhone here in Quebec?

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Definitely attending StartupDrinks in Montreal tomorrow. Looking forward to it!

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Some ideas at 1am turn out to be brilliant. Others, not so much.

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    This is the coolest stop-motion video I have ever seen. 2.9M views on YouTube too: http://digg.com/d3tPWo

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @xutopia Muhahahahahahahahha… Congrats! Mom and baby look great. Welcome to FATHERHOOD.

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @Joem32 That wouldn’t surprise me. I’ve done something similar in the past too – give ppl a budget to get what THEY want / need.

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Interesting detail about Asana – they give you $10k to setup workstation however you like. Nice recruiting touch! http://bit.ly/7kE0eh

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    RT @doshdosh: Social Media Analytics: Quantitative & Qualitative Analysis of Twitter. http://bit.ly/7YXSBv

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Great quote from that last post (http://bit.ly/5uHfXq) – "Startups, don’t play to your weaknesses."

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    RT @cindyalvarez: "most [startup] successes launched with what seems to be an impossibly small set of features" http://bit.ly/5uHfXq

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Trust agents-in-training – now is your time to shine, be found and get hired. Step up: http://bit.ly/6Tp9ts

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Every once in awhile I lean on a "social media" friend and it reminds me how great connections are made. Thank you @Starbucker.

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    20 Easy Ways to Take Social Media A Little Less Seriously http://dzdyt.th8.us (from @starbucker)

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    The future of recruiting is trust agents: http://bit.ly/6Tp9ts

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    Benjamin wrote a new blog post: The Future of Recruiting is Trust Agents   9 months, 2 weeks ago

    I’m currently in the middle of reading Trust Agents by Chris Brogan and Julien Smith. Combined with reading Inbound Marketing I can’t help but think more about how inbound marketing and trust are related to recruiting.

    The reality is that the [...]

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @Zelnox one underachieving forward for another? :) Change of scenery trade I guess…

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Very cool simulation on CO2 emissions + birth/death rates globally: http://bit.ly/f9tdR

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @jrubyist Not quite. It’s the business of taking care of your shit, so you can stop worrying and sleep at night. Apparently :)

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    . @kattansey has a great bio on Twitter: "Passionate about helping people get better sleep." http://bit.ly/2SqrGT

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @duanebrown Agreed. Twitter is limiting as the only means to connect. But it’s designed to build more followers…

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    And as often as people say Technorati is no longer of any significance, it’s still always referenced in books on social media and blogging

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    So many more blogs have Twitter listed as a means of contact vs. email address. No one wants spam, but Twitter spam is OK.

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Full list of family activities for holidays in Montreal: http://bit.ly/4ztZiv

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @macournoyer Why resist?

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    I found this Sample Survey Size Calculator interesting: http://bit.ly/2jIxfO

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @miss_mu Ha! I think that beats mine…although Mr. T was cool. :)

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Snippet: "He shares some outrageous stories of shootings, and how his business partner was arrested by the FBI for attempting to kill him."

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Funniest book review request from PR firm ever- Topless Prophet: The True Story of America’s Most Successful Gentleman’s Club Entrepreneur

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    RT @lincolnmurphy: Great post on Seth’s blog "Embracing lifetime value" http://j.mp/85e0L8

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @dacort Thank you – I’ll take a look at both of them.

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    What’s the most popular site for sharing videos on Twitter?

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    RT @startupcfo: congrats to the Status.net team on the launch of their new site! Looks great http://status.net/

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    I’ll be speaking at Startup School (virtually) thanks to @steli’s invitation: http://bit.ly/4lclCv – come join me!

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    Benjamin wrote a new blog post: Speaking at Startup School – Please Join Me   9 months, 2 weeks ago

    Startup School

    I’ve been invited by Steli Efti (here’s his blog) to speak in Startup School’s Founder Interview Series. Startup School was recently launched, and here’s how Steli describes it:

    The goal of this Supercool School is to empower entrepreneurs globally [...]

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    @tamar And time seems to go faster as they get older…which is even scarier…

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    RT @startupcfo: Post: Usage-based business models http://www.startupcfo.ca/2009/11/usage-based-billing-models.html

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    Like this post – Do You Ever Have Days Like This? http://bit.ly/AMJGV

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    Benjamin posted a new status update via twitter:   9 months, 2 weeks ago

    It’s refreshing and interesting to go through your blog archives occasionally to remember & reflect on why you wrote certain things.

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    RT @bolidea: RT @mtlnewtech: Developers? Join us @ Take your Code to the Spa Camp –> http://twtvite.com/gwmsct

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    Ha! Just used the UNDO feature on Gmail, worked like a charm. And phew, I’m glad it did.

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    Thinking about trust -> reputation -> social capital and how they can decay over time. Thoughts? http://bit.ly/1r293j

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    Benjamin wrote a new blog post: The Half-Life of Trust, Reputation and Social Capital   9 months, 3 weeks ago

    Half-life is the period of time, for a substance undergoing decay, to decrease by half. Trust, reputation and social capital also decay, but at varying degrees. First, let’s look at how they’re built up:

    Trust Reputation Social Capital Diagram

    Please excuse the [...]

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    . @jowyang That does seem expensive for a custom LinkedIn group. But direction is definitely interesting for LinkedIn.

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    I find myself more productive when working on multiple projects on a daily basis. Keeps the creativity going.

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    @EricFriedman I would tend to agree with the sentiment that 3 co-founders is a good number. Obviously lots of different ways work though.

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    RT @davidcrow: wow! congrats @antseyeview on acquiring @benmcconnell @jackiehub http://bit.ly/4fVX1P #churchofthecustomer

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    RT @rdempsey: RT @TechCrunch Good Question! The Eight Best Questions We Got While Raising Venture Capital http://bit.ly/30tLzq

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    Funny (but important) quote: "The less data, the stronger the opinions."

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    RT @libernie: Steve Hurwitz explains the maddening structure for US VC’s, who want to invest in Canada: http://tinyurl.com/y9r4axp

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    Not "life" — lift. Oy. :)

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    From whichtestwon.com – "for previously untested sites, testing gives an average ~40% conversion life."

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    @Jerry_Albright Ah ok, makes sense. Guess they just didn’t do it in this case.

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    Webinar software should do more with the "waiting introduction screen". Why not let presenter load up some cool stuff?

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    About to jump into a webinar from WhichTestWon.com on 7 testing pitfalls. Should be interesting.

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    RT @chrisbrogan: GREAT new project by @copyblogger for Lateral Action. Great free report – http://bit.ly/3owymL

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    RT @twtfelipe: TwtSurvey is finally out… I’ve been planning this since the beginning of the Summer @ http://twtsurvey.com

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    The future of recruiting is inbound, get to it: http://bit.ly/3V5Obo #socialrecruiting

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    Benjamin wrote a new blog post: The Future of Recruiting is Inbound   9 months, 3 weeks ago

    Successful recruiting is more complicated than most people realize (except for those who are actively recruiting on a daily basis).

    Getting a ton of applicants is easy.
    Hiring people is easy.

    But successful recruiting isn’t.

    Successful recruiting means a few things:

    Maximizing tight budgets to use money wisely in attracting people.
    Attracting the highest quality candidate possible, not the most [...]

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    RT @pricing: Ultra-efficient Operations are achieved by maintaining the highest standards of organization & communication. #accountability

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    Trust Agents has an excellent definition of social capital. If you don’t get that…

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    Reading Trust Agents: came up with a cool idea for a fiction story. I might have to write it.

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    I need a WordPress plugin developer for contract work. Any location. Please tweet me or email byosko@gmail.com.

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    Looking for a WordPress plugin developer w/ experience in Montreal for contract work. Please get in touch.

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    @williamtincup Congrats! Enjoy fatherhood…

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    RT @tracytran: HR Pros: If You Can’t/Won’t Recruit, You’re a Secretary… http://j.mp/1KiBqL

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    All recruiters should read Inbound Marketing. Just replace Marketing w/ Recruiting: http://bit.ly/3nwiHc #socialrecruiting

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    10 key insights gained from reading Inbound Marketing by @dharmesh and @bhalliganhttp://bit.ly/3nwiHc

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    RT @shelisrael: If you buy @MItchJoel ’s excellent Six Pixels…" this week, you get a couple of neat prizes. http://bit.ly/1lAmd7

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    Benjamin wrote a new blog post: 10 Key Insights from Reading Inbound Marketing by Dharmesh Shah and Brian Halligan   9 months, 3 weeks ago

    I’m a big believer in inbound marketing. I’ve seen it work, and I’ve leveraged many of its tactics for myself, my business, and for others. I believe it will (and has already started to) fundamentally change how companies market to consumers.

    Dharmesh Shah and Brian Halligan are smart guys. They’re [...]

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    RT @scottporad: Most web2.0 businesses don’t have technology risk. It’s not "can it be built?", it’s "should it be built?" — @ericries

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    Benjamin and Eric are now friends   9 months, 3 weeks ago

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    Using social media as a means of talking to customers is the same thing as using social media to attract new users.

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    RT @danmartell: RT @sachinrekhi A dozen of the best start-up pitches on the Web: http://j.mp/1lHyOV by @jonbischke

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    Benjamin posted a new status update via twitter:   9 months, 3 weeks ago

    RT @danmartell: RT @sachinrekhi A dozen of the best start-up pitches on the Web: http://j.mp/1lHyOV by @jonbischke